Accumulating Mileage

Flight Mileage JAL Group airlines

How To Request Post-Flight Credit

If you were unable to take necessary steps to accumulate mileage before your flight, or if you find a discrepancy, you may request post-flight credit by sending 1) a copy of your airline ticket or your e-ticket receipt and 2) your original boarding passes along with your JMB membership number to the JMB Center.
Requests for post-flight credit ( except bonus mileage) will be accepted prior to enrollment provided the requests are made within 6 months from the date of flight.

Necessary Documents (Example)

(International)
Ticket receipt (copy) and boarding pass (original) with member's name
Ticket receipt
TICKET
Boarding Pass (original)
TICKET

(Japan Domestic)
Boarding Pass (original)
TICKET  
  • * As documents sent to the JMB Center cannot be returned to you, retain copies of the necessary documents until you can confirm that the mileage has been properly credited to your account.
  • * Post-flight credit requests made without submitting the necessary documents cannot be accepted.